FAQs
What is the role of a Relationship Manager (RM), and how does 2080 Home Care facilitate customer-candidate introductions?
A Relationship Manager (RM) at 2080 Home Care is responsible for candidate sourcing, preliminary screening, assessing candidate availability and willingness, coordinating customer requirements with suitable candidates, and facilitating customer-candidate introductions. The RM’s responsibilities are limited to sourcing, screening, coordination, and introductions and do not include guaranteeing candidate selection, joining, retention, or any employment outcome.
2080 Home Care determines the communication method, sequence, timing, and operational workflow for each service request based on operational feasibility, candidate availability, customer requirements, and other business considerations. Accordingly, the communication process may vary from one service request to another, and 2080 Home Care is not required to follow a fixed communication sequence for every customer.
Depending on the operational workflow, 2080 Home Care may:
- Share the customer’s contact details and service requirements with a suitable candidate;
- Share the candidate’s details with the customer;
- Request the candidate to directly contact the customer;
- Facilitate direct communication between the customer and the candidate; or
- Use any other operationally appropriate communication method.
Accordingly, a Relationship Manager (RM) may or may not contact the customer directly before a candidate is introduced. Similarly, candidate details may or may not be shared with the customer before communication is established. A candidate contacting the customer directly after 2080 Home Care has completed its sourcing and coordination activities constitutes a valid customer-candidate introduction facilitated by 2080 Home Care.
Therefore, the absence of a direct phone call, WhatsApp message, email, or any other communication from the RM to the customer, or the absence of prior sharing of candidate details, shall not by itself be interpreted as evidence that 2080 Home Care has failed to perform its candidate sourcing, screening, coordination, or introduction services.
2080 Home Care maintains internal operational records relating to candidate sourcing, preliminary screening, customer and candidate communications, coordination activities, customer-candidate introductions, CRM updates, call records, messaging records, and other operational activities. Such records may be relied upon, subject to applicable law, to verify the sourcing, coordination, and introduction activities performed during the service process.
2080 Home Care acts solely as a candidate sourcing and matching assistance platform for babysitter and home-care requirements. 2080 Home Care is not the employer, recruitment agency, placement agency, manpower supplier, or guarantor of employment or engagement. 2080 Home Care does not guarantee candidate availability, candidate acceptance, interview attendance, trial completion, joining, continued engagement, retention, or any employment outcome.
All decisions relating to interviews, selection, hiring, salary, working conditions, duties, engagement, continuation, replacement, or termination remain solely between the customer and the candidate.
For any assistance or service-related queries, customers may contact 2080 Home Care through its official support channels. 2080 Home Care reserves the right to determine the appropriate representative and mode of communication for each service request. Customers are not entitled to insist upon communication through any specific Relationship Manager or through any particular communication method.
Estimated Salary Slab
Salary Range Disclaimer
The salary range displayed on 2080 Home Care is only an estimated market range based on historical hiring trends and available market information and is provided solely for reference and general guidance. The actual salary may vary depending on several factors, including but not limited to the city, locality, work timings, working hours, job responsibilities, experience, qualifications, family size, number and age of dependents, nature of care required, live-in/live-out arrangement, urgency of the requirement, and prevailing local market conditions.
The final salary or remuneration is determined solely through mutual agreement between the customer and the candidate. 2080 Home Care does not determine, guarantee, or control the salary demanded, negotiated, or accepted by any candidate.
Accordingly, any variation between the estimated salary range displayed by 2080 Home Care and the salary ultimately demanded or agreed upon by the customer and candidate shall not constitute a deficiency in service and shall not, by itself, create any entitlement to a refund, compensation, or claim against 2080 Home Care.
Population | Type | PART TIME (3-4 hours Per Day) | FULL TIME (8 -10 HOURS/DAY) | FULL TIME (LIVING 24*7) | |
| Part Time (1 Visit/day upto 1.5-2 hours) | Part Time (2 Visit/day upto 1.5-2 hours) | ||||
| More than 40 Lac | Tier 1 | 8000-12000 | 9000-13000 | 18000-25000 | 22000-32000 |
| 10-40 Lac | Tier 2 | 6000-8500 | 7000-9500 | 12000-17000 | 15000-22000 |
| below 10 lac | Tier 3 | 5000-7000 | 6000-8000 | 10000-15000 | 13000-18000 |
What if no candidate is connected before my service timeline ends?
If 2080 Home Care is unable to connect even a single suitable candidate on or before the service timeline end date, a final sourcing and coordination attempt will be made before determining refund eligibility.
If, despite the final sourcing and coordination attempt, no suitable candidate is connected, you may be eligible for a refund after deduction of the applicable platform/service fee of INR 499, subject to the conditions and requirements set out in the 2080 Home Care Refund Policy.
If at least one suitable candidate is connected during the service validity period or as part of the final sourcing and coordination attempt, the booking shall be treated as serviced, irrespective of whether the customer ultimately selects, hires, or continues with the candidate, subject to the applicable Terms & Conditions and Refund Policy.
A candidate connection or introduction shall be considered a service activity where 2080 Home Care has completed the applicable sourcing, screening, coordination, or customer-candidate introduction process. 2080 Home Care does not guarantee that the customer will ultimately hire or engage any candidate.
Will I need to collect or verify any documents directly from the candidate?
Depending on the nature of the service and the customer’s specific hiring requirements, certain documents or information may need to be obtained or verified directly from the candidate. 2080 Home Care may facilitate communication and coordination with the candidate for this purpose; however, the customer may be required to request, review, and verify relevant documents and information before finalizing any employment or engagement.
The customer is solely responsible for satisfying themselves regarding the candidate’s identity, age, qualifications, experience, references, skills, suitability, availability, and any other information relevant to their hiring or engagement decision.
2080 Home Care’s role is primarily to facilitate candidate sourcing, preliminary screening, matching, introduction, and coordination. Such services do not automatically mean that 2080 Home Care will collect, verify, submit, or complete every document, background check, onboarding requirement, or employment formalities on behalf of the customer.
The customer remains responsible for conducting any additional verification, documentation, reference checks, interviews, trials, or other due diligence that they consider necessary before hiring or engaging a candidate.